Protecting against Identity Theft amidst Industry-wide Breaches

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Author: Mariecor Agravante
Categories: Security
Published: May 12, 2021

According to the Federal Trade Commission (FTC), identity theft ranks highly amongst the most common consumer fraud incidents filed with both the FTC and law enforcement.  Moreover, during last year’s 2020 pandemic, identity theft skyrocketed to 1.4 million cases – that’s upwards of double the incidents from 2019 AND more than triple the cases from 2018!

Because malicious parties often exploit strategies for obtaining personal data, it is best practice to develop good habits that will stem the tide of identity theft.  Here are the key recommendations to help halt the rise of identity theft:

Stay alert at all times.  Monitor all your accounts and keep close tabs on what is important to you, especially sensitive information.  Remember, cyber threats are always evolving.

Alter your passwords every 60 days or sooner.  Once hackers discover your passwords, they can access your personal accounts – your email, social media channels, bank accounts, even more.  To prevent the compromise of your password, change it often to be on the safe side.  Also make your new password unique, hard to guess, and thus not too closely similar to any other passwords you have, past or present.

Always update your anti-virus software.  New viruses crop up all the time, and malware are always getting more sophisticated.  Hence, constantly updating your anti-virus software minimizes any risks that your devices  will be targeted by, say, hackers.

On social media, always protect your privacy.  Safeguard your personal data on social media.  Put simply, do not share every detail of your life – because your personal information (your birthday, Social Security number, address, mother’s maiden name, your pets’ names) can be exploited.  Additionally, set the bar on your privacy settings at the highest levels, if possible. 

Only use secure Wi-Fi.  Free Wi-Fi might seem advantageous, but, in truth, it is not.  In fact, never use free Wi-Fi locations when accessing your bank account nor when viewing your online banking statements.  Public Wi-Fi might be free, but it is hardly ever secure, given that it is an open network that can be easily accessed, especially by malicious parties.  Instead, wait until you have returned home and are within the safety of your home network to visit your bank’s website and view your bank account.

Secure your mobile phone and devices.  First, lock your devices.  Likewise consider two-factor authentication by leveraging passcodes, fingerprint scans, and other biometrics.  Have a Bluetooth?  Remember to turn it off when it is not in use.  Of course, enable a remote wipe in case your device should get lost or purloined.

Beware of phishing attacks.  Phishing scams are widespread.  Consequently, do NOT open all your emails – particularly strange or suspicious ones.  Do NOT even click any suspicious links, and do NOT download any questionable attachments – for each of these are phishing scams designed to fraudulently collect your personal data.  Red flags should go up whenever you see any unusual emails, links, or attachments seeking your personal or financial information.

Protect your children’s information and your parents’ information, too.  Identity thieves are now targeting both children and senior citizens.  Educate both your children and parents on these dangers by warning them not to share any personal information.  Inform them that they must be vigilant about phishing scams, too.  Have your children and your senior citizen parents habituated to information security best practices.  

Keep updated on any news regarding data hacks and breaches.  For instance, just a few weeks ago, in April 2021, it was disclosed that the personal data of more than 500 million Facebook users were published by hackers.  Adobe, Canva, eBay, Equifax, LinkedIn, Marriott International, Target store, Yahoo, and many more have all been hacked in recent years, too.  Whenever you learn of a data breach, especially of a website you use, make sure you quickly change your password.  Also, read up on what steps the company recommends for you to take.  Sometimes a breached company or breached entity will offer help, like free credit monitoring and identity theft protection services.  Similarly, find out from news websites on whether a lawsuit will help compensate you for the inconvenience.  More importantly, stay apprised of any data breaches in order to proactively protect yourself and your family.

Remember red flags signal whether your personal information has been acquired maliciously.  These warning signs include:  1) there’s a sudden, unexpected appearance of unauthorized charges to your accounts; 2) your credit report reveals unusual accounts that you have not opened; and 3) you are unexpectedly receiving bills for purchases you have not made.  Always vigilantly watch your accounts to make sure they have not been compromised.  

Have you been compromised?  These are your next proactive steps:  First, change your passwords, then notify all your banks and credit card companies of any suspicious charges – both via phone as well as in writing.  You might even have to de-authorize particular apps associated with the breach.  Next, update all your anti-virus software to secure your devices and network.  If needed, open new bank accounts and transfer your money into these new accounts, if necessary.  Then contact all three credit bureaus – Equifax, Experian, and Transunion – to place fraud alerts on all your credit reports.  Finally, alert the authorities by informing the FTC and reporting to IdentityTheft.gov, where an Identity Theft Report will be created as well as a recovery plan to help your situation.

Need assistance in securing your network and/or systems after a compromise?  Consider contacting IT Connect 360 — we will help get you back along the right path to be more secure.